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Shipping & Returns

 

 

30 Day Money Back

 If, for any reason, you are not satisfied with your qdspray, you may return it to the place of purchase within 30 days of the purchase date for a full refund of the purchase price.

  • Shipping costs are NOT included in this warranty.
  • The product must returned to the place of purchase in original, working condition.
  • If you purchased from an authorized distributor, contact them with your merchandise return request BEFORE shipping.
  • If you purchased directly from qdspray, email support@qdspray.com for merchandise return authorization BEFORE shipping.

 

1 Year Limited

The qdspray is backed by a manufacturer warranty that protects against material defects and workmanship.  If the qdspray leaks or fails within one year of purchase, we will repair or replace the faulty parts at no cost to the customer.

  • Shipping costs are NOT included in this warranty.
  • Misuse or abuse of the product will void this warranty.

 

Multi-kid Guarantee

The qdspray is intended to be used daily and last through multiple kids and beyond.  It is designed to be repaired, if necessary, without the use of special tools.  If you have any mechanical problems with your qdspray, email support@qdspray.com.  We will work with you to resolve the issue as quickly and cost-effectively as possible.  We do not want our product sitting in a landfill if it can be repaired or repurposed.

 

Shipping: United States and Canada

We currently ship across the United States using The United States Postal Service and UPS.

Shipping is calculated upon the total weight of your items and the shipment destination.  Shipping totals will be visible at checkout.  Shipping within the U.S. is FREE on orders over $10.

We also offer shipping to Canada using First Class Mail with the United States Postal Service.  A flat rate of $11.50 shipping will be applied.

If you are located within the Memphis area, we also offer local pickup at checkout.  If you choose this option, details will be sent to you via email after purchase.  Pickup is within the Berclair area, 38122.

Backordered items will ship within 2 weeks.  Buyer will be notified if an item is backordered.

 

 


 

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